Zenless Zone Zero made a huge splash of color in The Game Awards in 2023, so it’s pretty surprising to see your character now surrounded by a totally dark and gloomy background.

I bet you’re here because you’re trying to play Zenless Zone Zero on your mobile. Even though the cutscenes look great and the characters and enemies show up fine, it seems like your device forgot one important thing: the background. You probably don’t remember New Eridu looking so dull in the trailers. So, where did all the colors go? In this guide, I’ll explain why you’re seeing a black environment bug in ZZZ and how you can fix it.