Pay-to-win mechanics in video games are a huge topic of debate, so it was refreshing to hear Ubisoft promise its latest free-to-play tactical shooter, XDefiant, won’t be pay-to-win. But despite the developer’s assurance, players aren’t convinced—and for good reason.

On May 17, Ubisoft published a blog post about XDefiant’s monetization system, but commenters argued the post is merely a cleverly-worded “meaningless” promise that masks reality. For example, while Ubisoft’s post says there aren’t any pay-to-win mechanics, it also says: “Any gameplay impacting content that is purchasable is also unlockable through challenges to ensure fair play amongst our community.”