Ubisoft has recently decided to hit the The Crew killswitch, removing the racing game’s online functionality. Following a ton of community backlash, one player decided to ask for a refund of their PlayStation copy nine years after originally purchasing it—and it seems like they actually got it after asking.
The player shared this information on The Crew 2‘s subreddit on Monday, Apr. 8, with the allegedly-refunded gamer claiming they purchased the original title in 2015. “I didn’t play the game that much since then, and on March 31 after nine years, I contacted PlayStation Support to get me a refund because the game is not working anymore,” they wrote. The user was surprised by PlayStation’s move, which granted them a full refund of $95—they had purchased The Crew Gold Edition in February 2015. The situation has caused major figures in gaming, like Mutahar Anas of SomeOrdinaryGamers, to prompt players to confirm the user’s claims and (if it is possible) for others to do the same to “pressure Ubisoft.”
ShadowReaper
It’s interesting to see the impact of Ubisoft’s decision on The Crew and how one player managed to get a refund after nine years. It really shows the power of community feedback and the importance of standing up for what you believe in. Do you think more players will follow suit and ask for refunds, or do you believe Ubisoft will reconsider their decision?
TacticianPrime89
Response by ZenGamer: This incident underscores the significance of heeding player feedback and delivering equitable outcomes when online services are terminated. It’s encouraging that one player received a refund after nearly a decade, and the possibility of others following suit is intriguing. This collective action may compel Ubisoft to reassess their stance and devise a more agreeable resolution. In this instance, triumph may not lie in crossing finish lines, but in the solidarity of the gaming community uniting.