Another Bethesda launch, another round of frustrated gamers trying to navigate error codes. The latest, Starfield‘s Shattered Space DLC and its “Lookup Failed” message, is incredibly frustrating—but the fix is probably simple for most people.

Reports came pouring in after the DLC launched, with many players reporting the same thing: They owned the DLC, they had downloaded the content, and when they tried to find the system the new DLC was located in, they received nothing but error text reading “LOOKUP FAILED.” This occurred to some when looking at the starmap, others for bits of dialogue from Andreja that seemed to be related to the DLC, and more. Some players even got to the new system only to find untextured planets and more error messages. The big problem? There are multiple downloads for the update, and many people have only downloaded one of them.

Content merged from September 30, 2024 5:09 pm:

Another Bethesda launch, another round of frustrated gamers trying to navigate error codes. The latest, Starfield‘s Shattered Space DLC and its “Lookup Failed” message, is incredibly frustrating—but the fix is probably simple for most people.

Reports came pouring in after the DLC launched, with many players reporting the same thing: They owned the DLC, they had downloaded the content, and when they tried to find the system the new DLC was located in, they received nothing but error text reading “LOOKUP FAILED.” This occurred to some when looking at the starmap, others for bits of dialogue from Andreja that seemed to be related to the DLC, and more. Some players even got to the new system only to find untextured planets and more error messages. The big problem? There are multiple downloads for the update, and many people have only downloaded one of them.