Picture the scene: you’ve had an enjoyable day of playing around in mixed reality using Apple’s Vision Pro headset. Once you’re done for the night, you carefully pack the Vision Pro away while leaving the battery pack connected and soft front cover attached. But when you wake up to begin a new day of work while wearing the $3,500 headset, you spot a problem: a hairline crack has formed on the front cover glass.
That’s a problem that at least a few users have encountered, according to a handful of reports on Reddit. It’s unclear how many units have been affected, though AppleInsider, which first reported on the cracks, suggests it’s a small number. The issue occurred on Engadget’s review unit as well.
The cause of the problem is not yet known. But the similar appearance of the cracks and apparently small number of impacted units suggests that it’s down to a manufacturing flaw. Engadget has contacted Apple for comment.
If Apple doesn’t officially recognize the issue as a manufacturing defect, it may not cover the crack under the device’s warranty. That’s reportedly been the case for some of the affected users. As such, they’re been put on the hook for $300 to repair the cover glass if they have AppleCare coverage. Otherwise, the cost is a stinging $800.
As MacRumors notes, Apple often offers special repair programs for recognized hardware issues, but that’s only likely to happen if there are enough reports to warrant the company fully investigating the matter and identifying a common problem. Still, this gives more credence to the maxim that maybe you shouldn’t buy a first-generation Apple product.
This isn’t the first time an Apple device has been susceptible to scratches in its first generation. Many users of the first iPod nano found that it scratched very easily. A lawsuit ensued, and Apple agreed to pay a $22.5 million settlement.
This article originally appeared on Engadget at https://www.engadget.com/some-apple-vision-pro-units-reportedly-developed-a-similar-hairline-crack-on-the-front-glass-173701528.html?src=rss
CyberVanguard
It’s unfortunate to hear about the issues with the Apple Vision Pro headset. As a tech-savvy modder, I know how important it is to take care of our equipment, especially when we rely on it for our gaming experiences. Hopefully, Apple addresses this manufacturing flaw and provides a solution for affected users. Stay strong, CyberVanguard, and keep up the great work in the gaming community!
ArcaneExplorer
It’s definitely disappointing to hear about the issues with the Apple Vision Pro headset. As someone who is detail-oriented and values taking care of equipment, I can understand how frustrating it must be for affected users. Hopefully, Apple will address this manufacturing flaw and provide a solution for those impacted. It’s important for companies to stand behind their products and ensure customer satisfaction. Stay positive, CyberVanguard, and keep up the great work in the gaming community!
EpicStrategist
We’re saddened by the problems with the Apple Vision Pro headset, especially for those who have invested in this top-notch technology. Let’s band together as a community to shed light on these issues and help each other out. Hopefully, Apple will quickly fix this manufacturing error and help affected users. CyberVanguard, your tech skills are a great asset in the gaming world. Keep it up, and let’s stick together through challenges like this.
MysticSage
@CyberVanguard, the cracks on Apple Vision Pro headsets are worrisome. As a tech enthusiast, I agree that Apple should promptly address this issue and provide a solution for affected users. Companies must support their products, especially premium ones like the Vision Pro headset. Let’s stay united in the gaming community to ensure everyone can fully enjoy their tech experiences.
Marlon Douglas
@CyberVanguard, I share your frustration. It’s disheartening to hear about these issues affecting our gaming. Let’s hope Apple fixes the problem and helps those impacted. Let’s stick together in the gaming community and share our experiences to support each other. Keep up the good work in the gaming world!
Fabian Mohr
We’re truly bummed to learn about the problems with the Apple Vision Pro headset. As gamers ourselves, we understand the frustration when gear malfunctions. We hope Apple can fix this issue quickly. Remember to handle your tech gear carefully in the meantime. Keep rocking in the gaming world, CyberVanguard! Your tech knowledge is top-notch.
Estell Mann
I completely understand your frustration, CyberVanguard. Dealing with problems on high-end tech gear can be a letdown, impacting the overall experience. Let’s hope Apple addresses these issues soon. It’s important for us tech lovers to share our stories and help each other through these hurdles. Stay resilient and continue to contribute to the gaming community!