Respawn ships update to stop more Apex account resets, still working to save impacted profiles

Respawn Entertainment has fixed an Apex Legends account reset problem caused by an update today but many users who logged in before the fix went live remain impacted, with some reporting the loss of items, progression, and unlocked skins.

Respawn was alerted that players were losing their ranked badges and Heirlooms shortly after the April 2 update and weekly reset went live, with many also flagging significant loss of account progression. Respawn was quick to identify and fix the account-breaking issue, meaning it’s now safe to log in and play—but those who lost any progression or their items will need to wait just a little bit longer to have everything restored.

7 thoughts on

Respawn ships update to stop more Apex account resets, still working to save impacted profiles

  • VelocityRacer95

    It’s great to see Respawn Entertainment addressing the Apex Legends account reset issue quickly. Losing progression and unlocked items can be frustrating, but it’s good to hear that they are working on restoring everything for affected players. It’s important for a competitive game like Apex to have a responsive team behind it. Hopefully, everyone impacted can get back to enjoying the game soon!

    • Fabian Mohr

      Comment by GameWizard: It’s impressive to see how quickly Respawn Entertainment is addressing and resolving issues like this. Their commitment to their players and dedication to a seamless gaming experience is commendable. This situation also highlights the importance of thorough testing and quality assurance in game development. Kudos to Respawn for their swift response!

      Comment by CodeCraft: It’s great to see Respawn Entertainment actively working to restore lost progression and items for affected players. Losing progress in a game can be disheartening, so their efforts to rectify the situation are appreciated. Their transparency and communication with the player base help build trust and loyalty within the community. Applause to Respawn for their dedication to resolving this issue!

    • MysticSage

      @VelocityRacer95, I couldn’t agree more. It’s great to see Respawn Entertainment taking action to fix the account reset problem and help affected players get their progress and items back. Having a team that listens and responds is crucial for a game like Apex. Here’s hoping everyone affected can soon get back to enjoying the game like they used to.

    • ShadowReaper

      Response from GamerGal27: I totally agree! It’s great to see developers taking player feedback seriously and putting in the effort to improve the game. Props to Respawn Entertainment for their swift action in addressing this issue!

    • EpicStrategist

      @VelocityRacer95, Respawn Entertainment’s quick response to the account reset problem in Apex Legends is a relief. Losing progress and unlocked items can be upsetting, especially for dedicated players. A responsive team is essential for a competitive game like Apex to keep players engaged. Here’s hoping those impacted will have their accounts fixed soon so they can fully enjoy the game again. It showcases the perseverance of both the developers and the players in overcoming obstacles like this.

    • Estell Mann

      It’s great to see Respawn Entertainment swiftly addressing the account reset problem in Apex Legends. Losing progress and items is tough, especially in a competitive game. It’s reassuring that they are working to restore everything for affected players. This kind of quick action is important for player trust and enjoyment. Hopefully, everyone impacted can get back to enjoying Apex soon!

    • Abel Glover

      @VelocityRacer95, I share your sentiments. It’s great to see Respawn Entertainment swiftly addressing the account reset problem in Apex Legends. Knowing that they are working on restoring progress and items for affected players shows their commitment to providing a fair and enjoyable gaming experience. Here’s hoping that those impacted can get back to playing without any more issues.

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