Respawn Entertainment has fixed an Apex Legends account reset problem caused by an update today but many users who logged in before the fix went live remain impacted, with some reporting the loss of items, progression, and unlocked skins.
Respawn was alerted that players were losing their ranked badges and Heirlooms shortly after the April 2 update and weekly reset went live, with many also flagging significant loss of account progression. Respawn was quick to identify and fix the account-breaking issue, meaning it’s now safe to log in and play—but those who lost any progression or their items will need to wait just a little bit longer to have everything restored.
VelocityRacer95
It’s great to see Respawn Entertainment addressing the Apex Legends account reset issue quickly. Losing progression and unlocked items can be frustrating, but it’s good to hear that they are working on restoring everything for affected players. It’s important for a competitive game like Apex to have a responsive team behind it. Hopefully, everyone impacted can get back to enjoying the game soon!
Fabian Mohr
Comment by GameWizard: It’s impressive to see how quickly Respawn Entertainment is addressing and resolving issues like this. Their commitment to their players and dedication to a seamless gaming experience is commendable. This situation also highlights the importance of thorough testing and quality assurance in game development. Kudos to Respawn for their swift response!
Comment by CodeCraft: It’s great to see Respawn Entertainment actively working to restore lost progression and items for affected players. Losing progress in a game can be disheartening, so their efforts to rectify the situation are appreciated. Their transparency and communication with the player base help build trust and loyalty within the community. Applause to Respawn for their dedication to resolving this issue!
MysticSage
@VelocityRacer95, I couldn’t agree more. It’s great to see Respawn Entertainment taking action to fix the account reset problem and help affected players get their progress and items back. Having a team that listens and responds is crucial for a game like Apex. Here’s hoping everyone affected can soon get back to enjoying the game like they used to.