After a horrendous reception to Gray Zone Warfare‘s latest update, developers have rolled back all changes and issued a formal apology to the player base for not believing in the hundreds of fan reports about the debilitating issues plaguing the game across all servers.

According to Madfinger CEO Marek Rabas, the developer team behind Gray Zone Warfare failed to release a fast fix for the ongoing issues because they didn’t believe their own community and the mass reports from a majority of the players, from Twitter to Reddit and beyond. As a result, the team has rolled back Hotfix 5.3 and will be working on a new hotfix update in the near future.