When the Epic Games Store experiences a surge in users, the servers can become overwhelmed. If that happens, players might see the infamous error 500 message, which alerts them that something went wrong while connecting to the store.
Why You Might Be Seeing Error 500 on Epic Games Store
Unfortunately, there’s nothing you can do but wait. Image via Epic Games Store Error 500 is a recurring notification on the Epic Games Store. Many players have seen the “An unexpected error has occurred” message appear when trying to use the service. This error is completely on Epic’s end, meaning there’s nothing you can do to fix it yourself.