Valve’s current heavyweight title, CS2, has dealt with plenty of technical issues since it launched last September. But one issue—hitboxes—has remained a prominent problem that players face, and they’ve been begging the company to do something about it for months.

One Reddit thread that gained some traction after being published on July 16 showed a player helplessly shooting straight at the opponent’s head with taps, bursts, and even full auto sprays. The CT player wasn’t even moving and was a textbook example of an easy target. Nevertheless, the bullets went straight through their player model and did not count as hits whatsoever. This is just one of many examples that have been cropping up in the past few months where players try with all their might to make bullets hit.