Colossal Order’s flagship title is currently going through strange times. After an overwhelmingly negative reception, Cities: Skylines 2‘s first DLC went free and had its store page deleted, which in turn broke people’s saves. Now, the devs announced they don’t know when the issue will be fixed, angering many fans.

It seems that Colossal Order didn’t simply refund buyers who owned the Beach Properties content pack, Cities 2‘s first paid DLC. Assets related to the DLC are completely missing from saves that contained them and were replaced by placeholder grey boxes which acted as abandoned buildings. After numerous complaints over the past few days, the developers issued a statement on the official Paradox Interactive forums: The issue will be fixed, but no one knows when.