Sony’s new team shooter Concord is not going to be playable for much longer. Developer Firewalk Studios says it will take the game offline on September 6, just two weeks after its release, to “explore options, including those that will better reach our players.” 

You can no longer buy Concord digitally and Sony will refund everyone who bought the $40 game on PlayStation 5, Steam and the Epic Games Store. Those who bought a physical copy can return it to the point of purchase to get their money back. 

“While many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended,” game director Ryan Ellis wrote on the PlayStation Blog. 

While Sony hasn’t disclosed sales figures, all indications suggested that Concord was a flop out of the gate. The game debuted to middling reviews. It never had more than 700 concurrent players on Steam after its official launch, which is an abysmal result for a fairly high-profile game. Some analysts estimate that it sold just 25,000 copies across Steam and PS5 in its first six days — nowhere near enough to make it sustainable as a live-service game. 

It’s very uncommon for a major publisher to pull a game offline so soon after its debut. The most recent one that springs to mind is Amazon’s Crucible back in 2020.

There are lots of reasons why Concord didn’t take off, from its so-so gameplay and lack of captivating characters to heavyweight competition from other free-to-play team shooters including Overwatch 2, Apex Legends, Call of Duty: Warzone and Sony’s own Destiny 2. Firewalk (which Sony bought last year) may well try to retool Concord as a free-to-play game, but this is nothing short of a major failure for Sony as things stand.

This article originally appeared on Engadget at https://www.engadget.com/gaming/playstation/concord-is-going-offline-two-weeks-after-its-ps5-and-pc-launch-163134728.html?src=rss