A “warranty void if seal broken” sticker covering a screw hole. | Image: Eirik Solheim (CC BY-SA 2.0) Ever seen one of those “warranty void if removed” stickers covering the screw holes on a gadget? Today, the FTC is reminding ASRock, Gigabyte, and Zotac that they’re illegal.
In fact, the FTC sent letters to ASRock, Gigabyte, and Zotac that suggest the FTC’s concerns aren’t just skin sticker-deep. Each letter tells the manufacturer to change its warranty and review its customer support practices to make sure they aren’t illegally threatening your warranty.
“Staff would be concerned if GIGABYTE, in practice, denied warranty coverage based on the warranty provisions quoted above or any similar provision,” reads part of one of the letters.
As of today, each of these companies’ warranties does include such a threat. The very first line in A…
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A “warranty void if seal broken” sticker covering a screw hole. | Image: Eirik Solheim (CC BY-SA 2.0) Ever seen one of those “warranty void if removed” stickers covering the screw holes on a gadget? Today, the FTC is reminding ASRock, Gigabyte, and Zotac that they’re illegal.
In fact, the FTC sent letters to ASRock, Gigabyte, and Zotac that suggest the FTC’s concerns aren’t just skin sticker-deep. Each letter tells the manufacturer to change its warranty and review its customer support practices to make sure they aren’t illegally threatening your warranty.
“Staff would be concerned if GIGABYTE, in practice, denied warranty coverage based on the warranty provisions quoted above or any similar provision,” reads part of one of the letters.
As of today, each of these companies’ warranties does include such a threat. The very first line in A…
