Shroud has declared THE FINALS developers Embark Studios “don’t understand their player base” after the release of a new one-life ranked mode on June 14 set the game’s entire community abuzz—and not in a good way.

While many fans have praised Embark for trying new things in THE FINALS, new playing mode Terminal Attack has fallen flat. In this alternating attack-and-defense battle, players are challenged with an impossible restriction where they can’t heal or revive, so they only have one life to win the match. This is far from a unique concept in first-person shooters, but according to Shroud it’s way off the mark for THE FINALS and its gameplay.